Dear Valued Customer:

I would like to personally thank each of you for your support of the Roppe Corporation over the past 50+ years we have been in business. Your continued support and loyalty, coupled with our new marketing initiatives, will strengthen our position as a leader in the resilient floor covering markets we serve.

We have been able to solidify this leadership position by focusing on three basic principles: producing high quality and innovative products that are demanded by our customers, providing exceptional customer service, and maintaining an easy-to-do business atmosphere. Every member of the Roppe team is aware of these principles and is modeling their daily activities after them. These principles and our commitment to working with you, our valued customers, will continue enhancing our position of being your producer of choice.

Again, I thank you for your support and assure you that we will strive to continue providing you with the quality products you have come to expect and the level of service you deserve.

Sincerely,

Donald P. Miller

President & CEO