Question:
I am working on a LEED submittal and am in need of a letter of documentation for the Roppe products that I am using on the job. Who do I contact to get this document?

Answer:
Please submit your request via e-mail from the Roppe EcoEffects website under contact, or you can call Roppe at 800/537-9527 and ask for extension 4552. We strive to meet turnaround times of 24-48 hours on each request.

Question:
I am working on a LEED submittal and have a form from the General Contractor that requires information on your products with regards to their eligibility for use on LEED projects.  Can you fill this document in for me and return it?

Answer:
Please submit a request for a LEED letter of documentation.  You can then, take that information to fill in the form for your GC.  We do not fill in these forms at Roppe due to time constraints, and you will ultimately need the letter of documentation for the final submittals.

Question:
Where can I find your technical information such as 10-Part Spec, Architect Material Specifications, Warranty, Maintenance, Installation Instructions, etc.?

Answer:
Roppe has an answer to all of your technical needs on our Web site. Specific information can be obtained by selecting the Product Specifications option on the page of the product that you are in need of information on. For specific jobsite inquiries, please contact Roppe’s Customer Service Department at (800) 537-9527.

Question:
I would like to see the profiles of the rubber and vinyl accessories that you offer. Where can I find them?

Answer:
Roppe offers a diverse collection of accessory profiles in both rubber and vinyl to meet almost any application need. Please visit our Rubber or Vinyl Accessory pages to view the profiles.

Question:
I would like to view the color selection for your product lines. Where do I go to view this?

Answer:
Roppe offers a dynamic array of colors in our product lines, please visit the page of the product you are looking for and select Color Palette to view the colors.

Question:
Can I order samples online?

Answer:
Roppe takes pride in offering high quality samples fast and efficiently. Please visit the Roppe Request Samples Page to select from the standard Roppe sample chain sets available and to request special samples if needed.

Question:
Can I order your products online?

Answer:
Roppe products are not available for purchase through our Web site. However, please feel free to use the Distributor Locator feature to find the nearest Roppe Distributor location to you, or you can contact our Customer Service Department for details on purchasing Roppe products at (800) 537-9527.

Question:
I would like to see some actual installations of Roppe products, where do I go?

Answer:
Roppe products are the right solution for your flooring needs. Roppe invites you to visit our Photo Gallery, where you can see Roppe products in a variety of settings.

If you still have a question regarding Roppe and our products, please use our Contact Us page or call our Customer Service Department at (800) 537-9527.